Testimonials

At Best Western Plus® Manor Hotel, we pride ourselves on the superior service we offer our guests. Below are a small selection of testimonials we have received from previous guests and visitors to the Manor Hotel.

  • The hotel team were amazing from start to finish of our even

    I recently had my 30th Birthday Party at the Manor Hotel in their exceptionally gorgeous Triumph Bar. The hotel team were amazing from start to finish of our event, from the planning stages right through party night and even after the event ensuring we were happy with how it turned out.

    The hotel is in a gorgeous location and the triumph bar has to be the most glamorous bar I’ve held a party in, the décor was amazing and the staff were so welcoming and helpful. The sales team were on hand throughout our whole planning stage making sure every little detail was thought of and I couldn’t have been any happier.

    I’d like mention especially, Paula, the hotel sales manager who was remarkable throughout…she knew exactly what we wanted and executed it perfectly.

    The food and drinks on the night again, we couldn’t fault, the canapé menu we decided to have fitted right in with the theme of the party and the exclusiveness of the Triumph. If you are considering having an event at the Triumph or even the Manor Hotel go for it! You won’t be disappointed – the team at the hotel are so experienced in what they do! The hotel really helped make my 30th so special…here’s to planning my 40th there in 10 years’ time!

    Thank you again to all of the staff at the Manor Hotel – you really did go out of your way to make sure my party was amazing!

    Aileen Hughes – December 2019

  • Unfailingly charming, efficient and enthusiastic

    It was a pleasure, particularly, to meet all the staff I encountered – unfailingly charming, efficient and enthusiastic. I work in customer service at a well-known golf hotel resort and it is wonderful to see this in our industry.
    With all good wishes for the New Year.

    Yours sincerely

    Mr Johnson

  • I’ve never had such overwhelming positivity for an event

    Thank you for yesterday. We had an amazing day. Couldn’t fault anything. Beautiful room. Tasty food, amazing service. The staff were so attentive, efficient and friendly.
    I’ve never had such overwhelming positivity for an event.
    The members are asking if we can come back for our birthday lunch in March!!!
    I’ll keep you posted on that.

    Thankyou again

    Roesmary

  • Looks like we are rebooking for next year

    Thanks to all your and colleagues help to sort. Looks like we are rebooking for next year as all delegates very happy with location and service

    Kind regards

    Julia

  • Very much looked after

    We really enjoyed the day, lovely place, very much looked after.

    Thank you, Best regards

    Dan

  • Lovely Stay

    Please can we send our thanks for a lovely stay at The Manor over the weekend. It was ONLY a super stay thanks to the service from Gilly on Reception. I had luckily spoken to him on booking, and so had built a relationship prior to arrival, but he ensured our whole experience was considered and thoughtful. Please give recognition to him on our behalf, as he has raised the profile of BW in our minds, so would book with you again.

    Thank you, Best regards

    Helen Edwards

  • Very handy for airport

    This was a great find not far from the airport. Lovely clean hotel with free onsite parking. Staff couldn’t be more friendly and helpful. Travelled with 2 dogs and was given a perfect room near a fire exit – lots of walks direct from hotel along various footpaths. Lovely full English breakfast.

    Vicky C

  • Relaxed stay

    Everything about this place is good. The staff were all lovely, the rooms very comfortable and the prices very reasonable. We booked an overnight package with 15 days parking and this included return taxis to the airport. The taxi was on time, really clean and the driver was very pleasant. The hotel is literally just under 10 mins from the airport. We ate in Houstons restaurant because the menu had lots of different choices and was very reasonably priced. The food was really tasty. This place was a lovely surprise and I wouldn’t hesitate to book again.

    Catherine B

  • Super duper

    This is a great hotel, our room was so comfortable and it came with everything you could need from the iron and ironing board, trouser press to a good hair dryer. The staff were so friendly and accommodating- we will go back.

    Kaz T

  • Mr & Mrs Halsey’s Birthday Celebration

    Hi Jessica
    My party was fabulous, I couldn’t have wished for anything better! Dave and I had a great time and all of our guests really enjoyed it too. Thanks to you and all the other staff who made the night a success.

    Kind Regards
    Sue Halsey

  • Nedergaard Celebration of Life

    Dear Jessica
    Thank you so much for your lovely message. You, Kay and all the staff at the Manor were fabulous and helped to make an extremely difficult and emotional event a lot easier. We actually had an amazing day despite it being the saddest day of our lives and feel blessed to have such a wonderful family. Thank you again. I hope our paths cross again someday under happier circumstances.

    With my very best wishes
    Kim

  • Huge Thanks

    Huge thanks to Jessica for arranging a wonderful birthday celebration, first class service and highly recommended Thanks Jessica, great job!

    Kind regards
    Laura